How High is Your EQ: Developing Emotional Intelligence for the Workplace

There are many benefits to developing high Emotional Intelligence (EQ). They include the ability to communicate confidently, delay gratification, manage change well, creatively solve problems, and establish rapport in chaotic situations. We will explore a set of competencies that demonstrate a person’s ability to recognize moods, behaviors, and impulses, as well as their ability to best manage them given the situation.
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Lesson series

How High is Your EQ: Developing Emotional Intelligence for the Workplace

There are many benefits to developing high Emotional Intelligence (EQ). They include the ability to communicate confidently, delay gratification, manage change well, creatively solve problems, and establish rapport in chaotic situations. In this module, we will explore a set of competencies that demonstrate a person’s ability to recognize moods, behaviors, and impulses, as well as their ability to best manage them given the situation.
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What's included?

  • 1 Module
  • 1 Certification of Completion
  • 4 Questions
  • 6 Videos
  • 1 Learning Guide

About the Course

There are many benefits to developing high Emotional Intelligence (EQ). They include the ability to communicate confidently, delay gratification, manage change well, creatively solve problems, and establish rapport in chaotic situations. We will explore a set of competencies that demonstrate a person’s ability to recognize moods, behaviors, and impulses, as well as their ability to best manage them given the situation.

You'll meet the following objectives

  • Define emotional intelligence
  • Practise the EQ quadrants: Self Awareness, Awareness of Others, Self-Regulation and Building Relationships
  • Understand, their uses and learn how to manage your emotions
  • Recognize opportunities for using EQ at work
  • Implement use of EQ at work  
Meet the instructor

Chevonne Agana

Chevonne Agana is an Industrial and Organizational Psychologist with a specialisation in Recruitment and psychometrics. She is certified in Psychometric Testing with the British Psychological Society at Level A (Ability testing) and Level B (Personality testing) and is also a Certified Trainer to train persons as assessors for Assessment and Development Centres.

She's currently the Curriculum Development Manager at Caribbean Ideas Academy where her main focus is helping clients to solve problems through the use of E-Learning. She holds a BSc (Hons.) in Psychology with a minor in Sociology (University of the West Indies) and a MSc in Work and Organisational Psychology (University of Nottingham, U.K.) Outside of her Academic achievements, she is also intimately involved with developing women and girls through her membership with Soroptimist International Newtown Trinidad and she currently holds the position as Membership Director to the International Board of Soroptimist International Great Britain and Ireland.
Patrick Jones - Course author